Improving critical thinking skills for better care solutions
CLIENT Behavioural Supports Ontario (BSO) Challenge Encourage Behavioural Supports Ontario (BSO) teams to practice critical thinking skills while creating and updating care plans for long-term care home residents with responsive behaviours. Almost 4,000 people in Waterloo-Wellington live in long-term care (LTC) homes. The comfort and quality of life of all residents is of paramount concern, […]
Applying the science of design to public education
CLIENT The Human Rights Campaign Challenge Turn data from the largest ever LGBTQ youth survey into an actionable resource for LGBTQ advocates. The Human Rights Campaign (HRC) is the largest LGBTQ civil rights and advocacy organization in the United States. In 2017, HRC, in partnership with researchers at the University of Connecticut, deployed a comprehensive […]
Empowering Employees
CLIENT Mazda Canada Challenge Introduce a new performance management practice to foster a collaborative, self-motivated and high-performing workforce. Mazda Canada set out to transform their organizational culture after an internal survey identified employee development as a barrier to workplace performance. Initial meetings with Mazda revealed that their current performance management process – a traditional forced-ranking […]
Pressure Cooker
CLIENT Dufferin County Challenge Create a high-impact learning experience to enhance decision-making skills under pressure. Dufferin County is responsible for ensuring the health and safety of its residents. The County’s Emergency Plan requires collaboration between emergency services across the area to keep residents safe in the event of a crisis situation. To support training for […]
Soaring Sales
CLIENT Investors Group Challenge Increase the sales team’s prospect conversions and referral rates. Like many financial services organizations, Investors Group faces a range of sales challenges. In a crowded market, customers are tired of sales pitches before they begin. Many Generation-Y buyers are already weary of large financial entities or aggressive sales pitches. Add to […]
Powering Diversity
CLIENT Ontario Power Generation Challenge Build a learning experience to mobilize the implementation of Ontario Power Generation’s new Diversity and Inclusion Strategy. As one of the largest electricity generators in North America, Ontario Power Generation (OPG) employs more than 10,000 people from diverse backgrounds, professions and trades. The company promotes a culture of respect as […]
Creating Collaboration
CLIENT St. Joseph’s Health Centre Challenge Develop a knowledge resource for healthcare professionals to promote geriatric patient safety through enhanced collaboration, and to raise social awareness of geriatric health concerns. St. Joseph’s Health Centre has been a leading provider of residential long-term care in Guelph since 1861. Faced with an ever-increasing demand for geriatric healthcare […]
Cultivating Culture
CLIENT Canadian Mental Health Association (CMHA) Challenge Establish an ethics program to support risk reduction and improve client care. The Canadian Mental Health Association (CMHA) helps some of our country’s most at-risk citizens: those suffering from mental illness and addiction. CMHA prides itself on meeting the highest standards of quality care in order to best […]
Viral Video
CLIENT Research Institute for Aging Challenge Improve healthcare for aging individuals across Canada by translating complex research data into a format that facilitates the practical application of key findings. The Research Institute for Aging (RIA) is a charitable foundation that links research, education and practice to improve quality of life and care for older adults. […]
Strengthening Service
CLIENT IT Weapons Challenge Enhance computer user experience and reduce strain on IT helpdesk during new system rollout. IT Weapons, a Konica Minolta company, provides a range of managed IT services and cloud solutions for Canadian businesses, including end user helpdesk support. When rolling out new technology, a number of challenges arise – both for […]
