On this episode of Just One Q, Dominique chats with guest Sara Taylor, a Cultural Competence expert and author of Filter Shift and Thinking at the Speed of Bias. They examine why civility initiatives often fail to bridge deep workplace divides and explore the five-stage model for developing cultural competence. They also discuss the real harm of politicizing identity and why true effectiveness requires moving beyond mere civility to genuinely understand and adapt to difference.
Sara Taylor is renowned for her visionary work in cultural competence. She’s a nationally recognized speaker and the best-selling author of Filter Shift: How Effective People See the World and, most recently, of Thinking at the Speed of Bias: How to Shift our Unconscious Filters.
Sara is dedicated to changing the world through the workplace by making organizations across the globe more effective, inclusive, and culturally competent. In 2002, she founded deepSEE Consulting to provide insightful consulting and strategic diversity training, paired with measurement tools to build individual and organizational cultural competence.
Through deepSEE, Sara has worked with hundreds of national and global companies and their executives, including Walmart, 3M Company, Cleveland Foundation, Coca-Cola, Marriott International, General Mills, and United Way Worldwide, among others.
Sara was previously the Director of Diversity and Inclusion for Ramsey County, Minnesota and a Leadership and Diversity Specialist at the University of Minnesota, where she developed state-wide diversity and leadership programs.
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