Inclusive Leadership

This intermediate program is designed for people leaders at all levels and explores best practices for actively promoting equity and inclusion. Through engaging scenarios, leaders are challenged to visibly demonstrate a commitment to equity, to listen with empathy and curiosity, to admit to and address structural forms of discrimination, and to challenge the presumed “neutrality” of workplace cultures and events.

TOPIC: Leadership

LEVEL: Intermediate

Core Skills & Behaviours

Visibly commit: Communicate an authentic commitment to diversity and inclusion through clear words and concrete actions. Clearly articulate the human and business case for fairness using facts, plain language, and measurable outcomes.
Seek to improve: Remain modest about capabilities and knowledge, acknowledge mistakes, and actively audit existing systems, processes, and organizational data to uncover and fix structural inequities.
Cultivate curiosity about others: Maintain an open mindset and genuine curiosity, practice active listening, demonstrate empathy, and withhold judgment to gain a deeper understanding of diverse perspectives.
Build broad coalitions: Refuse to place the burden of solving inclusion issues solely onto equity-deserving employees or underfunded groups. Build cross-functional teams to take collective, organization-wide ownership of solutions, policies, and cultural change.

	Snippet Title	Topic Covered
1	Loaded Labels	Through a scenario about pronoun policies, models how to respond to debates or conflict about inclusion. Suggests clearly articulating the business and human case for fairness using facts, plain language, and measurable outcomes.
2	The Blockade	Shows the importance of making an authentic commitment to supporting Indigenous employees through words and actions, even in situations of political or cultural conflict.
3	Brianna’s Idea	Highlights class divides in the workplace and shows how leaders can intentionally include people across socioeconomic backgrounds.
4	Telling Turnover	Shows how leaders can use organizational data to find and fix hidden inequities. Teaches leaders to audit old processes for structural bias and track impacts across demographic groups to build a fairer workplace.
5	The Meritocracy Myth	Highlights the potential pitfalls of traditional “merit-based” hiring practices and gives leaders strategies for reducing bias in hiring and for finding top talent.
6	The Corporate Goth	Through the lens of personal aesthetic, shows the importance of inclusion even when colleagues’ differences feel like liabilities.
7	Golf For The Guys	Shows that personal commitment alone does not guarantee inclusion. Offers leaders strategies to build broad, cross-functional coalitions that collectively build inclusion.
8	The Ramadan Picnic	Shows how company events, policies, and schedules are not culturally “neutral” and suggests ways that leaders can advocate for inclusivity.
9	They Don’t Get Us	Explores the challenges of inter-cultural collaboration and shows how leaders can build trust by honestly addressing tensions.
10	Different and Disruptive	Explores neurodiversity in the workplace. Shows how approaching differences with respect and curiosity can reveal changes to policies and processes that work for everyone.

Inclusive Leadership

TOPIC: Leadership

Try Learning Snippets FREE