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Awareness isn't the same as action. In the past decade, many organizations have invested in anti-bias training that focuses on making people aware of their implicit biases. While this approach isn’t wrong, it isn’t complete. Awareness of bias is often mistaken as the main event, leaving employees wondering “What can I do about it?”
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The Stakes Are Too High for “Passive Acceptance”

A 2024 review found microaggressions affect nearly three-quarters of employees, while racial discrimination touches one in five. (Salari et al., 2024) Discrimination and microaggressions cause real harm to people and workplaces, leading to talent loss, toxic culture, and health risks. Inclusion is more than passive acceptance or “being nice” – it’s an action that requires specific skills at every level of the organization.

Inclusivity 101 Learning Snippets

This introductory program moves your team beyond abstract concepts and into specific, actionable behaviors. Instead of focusing on what to think, we train your team on what to do.

Inclusivity 101 uses scenario-based microlearning to build the critical thinking and relational skills needed to identify, challenge, and respond to identity-based bias and discrimination in the workplace.

Core Skills Your Team Will Practice

  • Challenging Bias

    Recognizing and responding to unconscious bias and its discriminatory outcomes.

  • Leading with Empathy

    Centering the needs of others and relating empathetically, even after an awkward interaction.

  • Advocating for Change

    Responding when unchecked bias leads to discriminatory conduct or decision-making, even in the face of a power imbalance.

  • Creating Belonging

    Reinforcing the importance of respectful language, like correct pronoun usage, and avoiding token gestures.

Why Learning Snippets Finally Make Belonging Stick

Inclusion doesn’t happen by accident. It’s a skillset that must be learned through practice.

Our 2-minute, scenario-based approach is proven to drive behavior change where traditional training fails:

  • Safe Practice: Scenarios create a safe, shame-free space for learners to explore the consequences of their choices without real-world repercussions.
  • Action Over Awareness: Effective inclusion training equips people to act differently than they did before the training. Our microlearning format builds confidence and repetition, which is key to acquiring new skills.
  • Measurable Impact: 83% of learners say they are 'more likely to take action' after completing a Snippet. 88% say they can use what they learned in interactions with co-workers.
  • Works with Any Schedule: Lessons take only 2 minutes and easily fit into the flow of work, accessible anywhere, on any device.

What’s Included?

Our full Snippets program includes:
  • 10 Snippets (1/week)
  • Engagement metrics – available on our Leader dashboard
  • Impact assessment – measures the impact Snippets have had on teams’ attitudes, motivations, and behaviours
  • Final report – rolls up all the engagement and impact assessment data from the program in an easy-to-read document
  • Champion toolkit – instructions, frameworks, and email templates to help you drive engagement for our training within your organization
Course Outline

Inclusion is more than awareness – it’s about choosing behaviours that help people feel valued, involved, and respected.

Ready for Action?

Book a demo today to move your organization from awareness to sustainable, visible action.
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See how easy it is to activate soft skills in your organization. Soft skills training on 3 key topics: Leadership, Belonging and Collaboration.

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