Intergenerational Collaboration

This introductory-level program explores strategies for working on multigenerational teams. Through familiar workplace scenarios, it encourages learners to identify and challenge negative age-based biases and deepens their understanding of generational experiences. This program builds a foundational awareness of generational challenges, viewpoints, and strengths. It also emphasizes shared values and the universal need to feel understood and appreciated, both as a member of a generation and as an individual.

TOPIC: Collaboration

LEVEL: Introductory

Key Concepts

Generational biases and stereotypes
Tech and communication preferences
Two-way or reverse mentoring
Collaborative flexibility

Core Skills & Behaviours

Empathetic communication: Instead of questioning the realities of others or playing “who has it worse,” we can intentionally respond with empathy, legitimize the perspectives of others, and draw connections based on shared values.
Recognizing and combating generational bias: We can prioritize age diversity when hiring, promoting, or building project teams and gently push back on generational stereotypes by stating their impact.
Fostering connection: Engaging in formal or informal two-way mentoring, cross-functional projects, peer-to-peer learning, and knowledge sharing sessions can help build powerful connections and leverage generational strengths.
Taking a person-first approach: Balancing an understanding of generational challenges with a person-first approach can help us avoid hurtful assumptions and stereotyping.
Getting comfortable with “Why?”: By taking the time to question the “why?” of policies and practices, we can better identify and articulate shared values and include everyone in the process of change.

Intergenerational Collaboration

TOPIC: Collaboration

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