How can you pick effective training from a sea of bland options?

Look for:

• Behaviour-based, not buzzword-based: Learning Snippets teaches specific, observable actions and strategies. It focuses on what people should do differently, not just what to believe.
• Experiential and interactive: Learning Snippets involves practice, feedback, and reflection, not just passive content absorption. People learn by doing – they need to spot their own unintentional mistakes and practice pivoting to a new strategy.
• Safe but challenging: Learning Snippets allows people to practice tough skills in private first, offering challenging experiences with simulated real-world consequences.
• Reinforced over time: Psychological safety can’t be built overnight. Learning Snippets provides practice over several weeks to build skills gradually and invite cross-over into everyday life.

Learning Snippets are…

Action-focused: Move beyond ‘awareness’
Relevant: Leverage real-world scenarios
Empowering: Boost curiosity and confidence

Successful L&D strategies are always based on evaluation and iteration, no matter the scale or budget. If your organization offers soft skills training, you can ask yourself:

• How much time does training take? Does it interrupt the flow of work?
• Can learners access training anywhere, anytime? Is access free of ‘speed bumps’?
• Is the training in my organization targeting ‘awareness’ or skills and behaviours?
• Is the training highly relevant to learners’ context and immediately applicable?
• After the training, do learners feel overwhelmed or is their confidence boosted?