The Science Behind Snippets

As professionals specializing in social psychology, neuroscience, e-learning and information design, our team is well-equipped to help meet you wherever you are on your DEI journey. 

Developed with evidence-based principles in mind, Snippets are efficient and effective so no matter how you choose to engage with them or for how long, you can be sure you’re getting value from your experience. 

In order to permanently change your employees’ behaviours, your culture and your brand for the better, Learning Snippets was developed under two core principles:

• Scenario-based learning: Learning by simulating real-world situations is the best way to train complex skills. By modelling real-world situations in which inclusion is important and required, you’re able to learn from personal experience just like you would on the job. 

Scenario-based learning gives you the opportunity to practice your diversity, equity and inclusion skills without fear of reprisal so that when the time comes to deal with these situations, you’re better prepared to handle them. 

The world at large doesn’t show you whether you’ve handled things in the right or wrong way, but people do provide you with feedback to consider moving forward. This is how Snippets function as well.

• Spaced learning effect: By breaking learning into smaller, digestible units and spreading these units out over a period of time, you’re able to reach greater learning outcomes than you would after a one-off training session. 

Ebbinghaus’ forgetting curve (below) teaches us that without consistently putting in the work to retain information, your knowledge on a subject begins to decay. After a week, 90 percent of information learned is forgotten.

To challenge the forgetting process, Snippets take one-time experiences and stretch them out over time. The Snippets experience works to reset the curve each time a new Snippet is released to prompt continuous learning. 

With Learning Snippets, you’re given the opportunity to sit and reflect on what you’ve learned about DEI, which is something other training models just won’t be able to achieve. 

By meeting you where you are instead of overloading you with information, Snippets will help you build new skills while also pushing you to keep unlearning discriminatory habits over time.