⚠️ COMMON MISCONCEPTION: Leaders think they have to be less demanding to increase psychological safety.
Accountability is ‘psychological ownership’ which is dignifying and allows people to ‘own’ their part in the team’s success. It is not ‘punishment’ for doing wrong or taking risks. When you understand accountability with this frame, it’s easier to see how it dovetails with psychological safety. An employee has both ownership over their performance and safety to take risks to get there.