Taking a cue from the concept of Customer Journey Mapping, Employee Journey Mapping focuses on the key moments in an employee’s daily experience. By looking specifically at what’s happening for an employee throughout their day, you can reveal the things that hold them back, frustrate them, and energize them to do the work they love. You can do all this in ways that you’d never be able to do using a standard survey.
Employee Journey Mapping not only lets you see what’s happening at the micro level, it also helps you find commonalities across employees and teams. It’s a richer, more complete view of what’s happening.